Professional Summary
• Position & Foundation: Final-year Software Engineering student at HUIT specializing in IT Support, Linux System Administration, and IoT Infrastructure across 25+ open-source codebases.
• Core Deliverables: Hands-on expertise assembling 15+ custom PC rigs ensuring full hardware compatibility, deploying 4 OS environments (Windows 10/11, Windows Server, Ubuntu, CentOS), and managing stable 24/7 home servers.
• Value Proposition: Available for full-time internships starting June 2026. Eager to leverage CompTIA A+ hardware diagnostics, networking skills, and automated ticket resolution to maintain highly available IT infrastructure.
Technical Experience & IT Support Projects
Hardware & IT Support Specialist | 09/2024 – Present
- Assembled 15+ custom desktop PCs (CPU, GPU, RAM, Motherboard, PSU), selecting components to ensure optimal hardware compatibility and prevent thermal throttling.
- Provisioned, installed, and dual-booted 4 operating systems (Windows 10/11, Windows Server 2022, Ubuntu 22.04, CentOS) for specific software environments with accurate configurations.
- Executed root-cause hardware troubleshooting, BIOS/UEFI updates, RAM/SSD stress testing, and OS drive cloning, resolving 50+ system diagnostic incidents efficiently.
Linux Server & Network Administrator | 01/2025 – Present
- Configured static IP routing and DHCP reservation for a 10+ node internal network across Windows, CentOS, and Linux servers.
- Deployed and managed a 24/7 Ubuntu server hosting Docker containers (AdGuard Home, ESPHome, Home Assistant, n8n), maintaining 99.9% uptime.
- Automated system monitoring with n8n workflow triggers and Tailscale Funnel zero-trust HTTPS routing, enabling remote secure access with minimal latency.
Hutong (Golden Gate Group)
Service & Kitchen Staff | 09/2023 - 04/2024
- Delivered high-quality customer service in a fast-paced environment, actively listening to user requests and resolving complaints efficiently.
- Collaborated with team members to manage peak hours and stressful situations, ensuring smooth operations and high customer satisfaction.
HUIT (FDSE & ASCOMPA)
Event Support Volunteer | 09/2022 - 10/2022
- Developed strong interpersonal communication skills, translating technical constraints or delays into empathetic and clear explanations for end-users.